Refund policy

 Return and Refund Policy

At Cortex Collection, we specialize in high-end collectibles maintained in pristine condition. Because the value of our inventory is strictly tied to its immaculate state, we maintain a firm policy regarding returns.

• All Sales Are Final: We do not offer refunds, returns, or exchanges on any products once they have been shipped.

• Pristine Guarantee: We ensure every item leaves our facility in pristine condition.

• Condition Policy: To maintain the integrity and value of our collectibles for all customers, we cannot accept items back once they have left our controlled environment.